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How can I cancel my order?Updated 5 months ago

If your order has not yet shipped or is not in the final stages of processing, we can assist you with canceling it.

  • To initiate the cancellation process, please start an online chat by clicking on the chat option located at the bottom of the page. Once in the chat, provide us with the order number and your email address for verification purposes.
  • In the event that you contact us after hours, you can still leave a chat message, and we will respond to you via email as soon as possible.
  • Upon successful cancellation of your order, you will receive an email notification, and the payment method used for the order will be credited for the total amount.

If you have any further questions or concerns regarding canceling an order, please don't hesitate to contact us through the online chat located at the bottom of this page.

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