We respond to email Monday through Friday during business hours.

For purchases on Shopmzb.com, our Ecommerce phone line is available weekdays:
Monday - Friday 08:00 AM - 05:00 PM EST

Or, you may leave a message and we will get back to you as soon as possible.

For in-store purchases or product questions/concerns, please contact our Consumer Affairs department.

Coffee

Cappuccino

Espresso

About Us

Shop MZB

The short answer is YES!If you are a new customer, welcome! If you care to share your email address with us, we&apos;ll happily email a welcome coupon code for first-time buyers. Simply signup for our newsletter by entering your email address on the following page, and enjoy 15% off your first order! Click here: &#xA0;<a data-fr-linked="true" href="https://shopmzb.com/pages/email-subscribe">https://shopmzb.com/pages/email-subscribe</a>. In addition to a 15% off welcome code, we will email you with special offers going forward. You can also get to the page above via popup (1st sceenshot) or via the link in the site&apos;s footer (2nd screenshot).<img class="fr-fic fr-dib" src="https://attachments.gorgias.help/v29vr/hc/g8x9/20cfe750-cabb-4b71-a20c-6884b4969eef-08af5ac6-10fb-4c7c-9ada-3831d9ea6706.png" style="width: 300px;" alt="Screenshot of welcome popup on shopmzb.com"> <img class="fr-fic fr-dib" src="https://attachments.gorgias.help/v29vr/hc/g8x9/50f0c0b1-7849-4460-9ae4-511d8b80f065-e3653de1-dcda-42da-aa20-b820b623ef8e.png" style="width: 300px;" alt="Screenshot of newsletter signup section in footer on shopmzb.com">* If the pop-up menu disappears, you may need to clear the browser cache and cookies or try using a different browser for it to redisplay.&#xA0; <p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Want to save even more?&#xA0; We offer free shipping on domestic orders over $49. If using a discount coupon in addition to free shipping, the order subtotal must meet the $49 after the coupon has been applied.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p id="isPasted" style="margin-top: 0px; margin-right: 0px; margin-bottom: 1rem; color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, &quot;San Francisco&quot;, &quot;Segoe UI&quot;, Roboto, &quot;Helvetica Neue&quot;, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">If you have any further questions or concerns regarding applying coupons, please call us at 844-365-2739 or contact us through the online chat found at the bottom of this page.&#xA0;&#xA0;

The short answer is YES!If you are a new customer, welcome! If you care to share your email address with us, we&#39;ll happily email a welcome coupon code for first-time buyers. Simply signup for our newsletter by entering your email address on the following page, and enjoy 15% off your first order! Click here: &nbsp;<a data-fr-linked="true" href="https://shopmzb.com/pages/email-subscribe">https://shopmzb.com/pages/email-subscribe</a>. In addition to a 15% off welcome code, we will email you with special offers going forward. You can also get to the page above via popup (1st sceenshot) or via the link in the site&#39;s footer (2nd screenshot).<img src="https://attachments.gorgias.help/v29vr/hc/g8x9/20cfe750-cabb-4b71-a20c-6884b4969eef-08af5ac6-10fb-4c7c-9ada-3831d9ea6706.png" style="width: 300px;" class="fr-fic fr-dib"> <img src="https://attachments.gorgias.help/v29vr/hc/g8x9/50f0c0b1-7849-4460-9ae4-511d8b80f065-e3653de1-dcda-42da-aa20-b820b623ef8e.png" style="width: 300px;" class="fr-fic fr-dib">* If the pop-up menu disappears, you may need to clear the browser cache and cookies or try using a different browser for it to redisplay.&nbsp; <p id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;">Want to save even more?&nbsp; We offer free shipping on domestic orders over $49. If using a discount coupon in addition to free shipping, the order subtotal must meet the $49 after the coupon has been applied.<p style="box-sizing: border-box; -webkit-font-smoothing: antialiased; margin-bottom: 1rem; margin-top: 0px; font-size: 16px; color: rgb(65, 65, 65); font-family: sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> <p id="isPasted" style='margin-top: 0px; margin-right: 0px; margin-bottom: 1rem; color: rgb(31, 33, 36); font-family: -apple-system, BlinkMacSystemFont, "San Francisco", "Segoe UI", Roboto, "Helvetica Neue", sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>If you have any further questions or concerns regarding applying coupons, please call us at 844-365-2739 or contact us through the online chat found at the bottom of this page.&nbsp;&nbsp;

Is there a discount code I can use?

Discounts

Where do I apply a coupon code?

I'm not able to use multiple discounts, what can I do?

How can I cancel my order?

How can I change the delivery address on my order?

I need to change quantities or add other items to my order?

Orders

How can I set a different delivery date?

How do I update my subscription payment method?

How can I reactivate my subscription?

How can I create a subscription?

How can I change the delivery frequency?

I meant to make a one time purchase but it appears I signed up for a subscription, what do I do?

Can I add a one time purchase to ship with my subscription order? Yes you can!

How do I cancel my subscription?

I'm about to run out of coffee, how can I get my order to ship ASAP?

How can I add a new coffee to my subscription, or adjust its quantities?

Where can I adjust the quantities in my subscription?

Where do I update the shipping address of my subscription?

How can I skip a shipment?

Subscriptions

How do I update the shipping method?

My order shows as delivered but I have not received it, what should I do?

Do you offer free shipping? Yes we do!

Where can I see more information about your Shipping & Returns policy?

The order was delivered to a PO Box or parcel locker but it is missing, what should I do?

My order is past the estimated delivery date, what should I do?

Do I have to pay customs fees?

Do you ship worldwide?

How long does it take to process my order before it is shipped?

My order contains a back order item, will it be shipped right away?

What is Massimo Zanetti Beverage USA's Return Policy?

Shipping & Delivery

I am certain I have an account. However, when logging in it says my email address is not found. What should I do?

Is there a discount code I can use?Updated 2 months ago