We respond to email Monday through Friday during business hours.

For purchases on Shopmzb.com, our Ecommerce phone line is available weekdays:
Monday - Friday 08:00 AM - 05:00 PM EST

Or, you may leave a message and we will get back to you as soon as possible.

For in-store purchases or product questions/concerns, please contact our Consumer Affairs department.

Coffee

Cappuccino

Espresso

About Us

Shop MZB

Please refer to the following link for information regarding our shipping &amp; returns policy. <a href="https://shopmzb.com/pages/shipping-returns" id="isPasted">https://shopmzb.com/pages/shipping-returns</a>

Please refer to the following link for information regarding our shipping & returns policy. https://shopmzb.com/pages/shipping-returns

What is Massimo Zanetti Beverage's Return Policy?

Guarantee & Returns

Where do I apply a coupon code?

I'm not able to use multiple discounts, what can I do?

Is there a discount code I can use?

Discounts

How can I cancel my order?

How can I change the delivery address on my order?

I need to change quantities or add other items to my order?

Orders

How can I set a different delivery date?

How do I update my subscription payment method?

How can I reactivate my subscription?

How can I create a subscription?

How can I change the delivery frequency?

I meant to make a one time purchase but it appears I signed up for a subscription, what do I do?

Can I add a one time purchase to ship with my subscription order? Yes you can!

How do I cancel my subscription?

I'm about to run out of coffee, how can I get my order to ship ASAP?

How can I add a new coffee to my subscription, or adjust its quantities?

Where can I adjust the quantities in my subscription?

Where do I update the shipping address of my subscription?

How can I skip a shipment?

Subscriptions

How do I update the shipping method?

My order shows as delivered but I have not received it, what should I do?

Do you offer free shipping? Yes we do!

Where can I see more information about your Shipping & Returns policy?

The order was delivered to a PO Box or parcel locker but it is missing, what should I do?

My order is past the estimated delivery date, what should I do?

Do I have to pay customs fees?

Do you ship worldwide?

How long does it take to process my order before it is shipped?

My order contains a back order item, will it be shipped right away?

What is Massimo Zanetti Beverage USA's Return Policy?

Shipping & Delivery

I am certain I have an account. However, when logging in it says my email address is not found. What should I do?

What is Massimo Zanetti Beverage's Return Policy?Updated 3 months ago